We went to the ER recently, and initially, the visit was fine. Staff was friendly, and they were fast to get us checked in and get my husband's vitals, but then we ended up waiting more than 2 hours with no update. When I went and asked, they told me that they had reached a "standstill" and they couldn't give me a time estimate. The staff were so much ruder than before, and wouldn't listen to any of my concerns about the dark color of his vomit. At that point, we were just beyond frustrated that we left. There were three other people in front of us anyway. When we told them we were leaving because we couldn't wait any longer, they said that it was "busy city wide," and that it wouldn't be faster anywhere else. We left and went to the Abbott ER and got a room right away.
In my humble opinion, the physicians were mediocre at best and didn't know what the heck they are talking about. This hospital screwed me over and now I am living in a nightmare. Do your self a favor, stay away from North Memorial Hospital. I'll never go back again.
My husband was life flighted to this Hospital. The staff there was amazing in the ICU and in the ICU unit on the 6th floor. They took good care of him and of me while I was there with him. I would not leave his side and they respected that, besides he wouldn't let me out of his sight. This Hospital is top notch in my book. Thanks for the awesome job you do North Memorial Hospital.
We've been to the ER at North Memorial before, and we didn't get to leave until 7 hours later over an issue that could've been resolved in half that. No wonder it takes them so long to get people into a room. It was absolutely ridiculous, and I won't be going back.
On November 13th, 2017, I went to the ER for pain in my sides. I have never had any issue with my heart before that awful visit to the ER. I was given a couple of injections prescribed by: Jared B. Jones. Then, I was pushed to go through extensive tests to check on my heart. All results showed I didn't have any problem with my heart. I left the ER 13 hours later. The next day I started noticing that the injections and medicine prescribed to me caused palpitations: heavy beating heart.
The nurses are very caring and the doctors made me feel mostly comfortable. I like that they have a smoking area too because most hospitals won't even let you out to smoke anymore.
Staffing is generally very kind. The most recent visit they happily accommodated our family along with friends. Very attentive staff along with exceptional care in their ICU units. You know they are busy but they understand your family and concerns. Always by name always soft spoken with a big heart. Thank you nursing staff!
I spoke with Patients Relations and other departments. Then, I escalated the issue to the President, Jeff Wicklander who was very unhelpful. It is clear that this hospital cares about MONEY, and they don't care about their patients.
North Memorial Health Hospital is a US Hospital based in Robbinsdale, Minnesota. North Memorial Health Hospital is located at 3300 Oakdale Ave N, Robbinsdale, MN 55422, USA.
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